Red Hat’s Fedora 14 Boasts Updated Development Tools, New Virtualization Technology

Fedora 14, the latest release of Red Hat’s fast-moving, community-supported Linux distribution, hit the Internet earlier this month bearing its typical crop of updated open-source software applications, with a particular focus on updated developer tools, such as the latest versions of the Eclipse and Netbeans Integrated Development Environments.

Read my full review at eweek.com.

Zendesk Hosted Customer Help Desk Offers Many Methods of Support

Zendesk is a hosted customer help desk service that’s easy to deploy while remaining quite amenable to customization. The service supports multiple methods of providing support, multiple channels through which customers can access that support and multiple routes through which an organization can access and interact with the underlying data.

Read my full review at eweek.com.